Human Performance Technology (HPT)

UT CIS HPT specialists can help you build a company-specific learning plan for your people. And we'll help you reinforce any online learning with appropriate hands-on, job-specific training options.

If Tennessee's employers are going to remain competitive, they will do so by investing in training their people. Simply put, tomorrow's economy must be fueled by the growth of a skilled, highly motivated workforce. And for nearly a decade, our award-winning Human Performance Technology (HPT) program has been instrumental in improving companies' workforce effectiveness in ways they never thought possible.

What is Human Performance Technology (HPT)?

The HPT approach was developed because there was a need for a system to address the range of performance improvement situations within organizations.

The [HPT] approach focuses on three major issues: problems, opportunities, and new situations. Problems are defined as an indication of a clear gap between desired and actual performance. Opportunities occur when current performance standards are being met but there is a c hance to improve by 20 percent and thereby create a significant competitive edge. New situations are created by the introduction of new services or by the design of a new organization.

The HPT approach has evolved over many years and has shown to be able to address this range of situations. Even though there are limitless variations on the basic approach, it is always a systemic (reflecting a holistic view), performance focused, and data-driven approach.